Student access to IT Services

As a student of the University of Buckingham, you have been allocated an account to access the University’s computing facilities.  This includes access to email, the Virtual Learning Environment (VLE), Library resources and Wireless Internet Access (WIA).

Accessing your account

Your account is individual to you and can only be accessed with your username and password.

If you are an external student (e.g. Humanities Research Institute), please note the following:

  • Details of how to access your username and password have been emailed to you. If you have not received the details, please contact your school of study.
  • Education students: When registering your details on the ePortfolio system, remember to enter your date of birth in international format (e.g. 1976/02/27).

Changing your password

We recommend that you change your password from the password that you have been provided with.

To do this, you can log onto any student PC on campus (located in the libraries, computer rooms, etc) and use CTRL+ALT+DEL, followed by the ‘Change a password’ option.

We are now using Multifactor Authentication (MFA) and Self-Service Password Reset (SSPR). This enables you to unlock your account and change your password through Office 365 without having to be on the university network.

Registering on the User Account Self-Service System

Now that you can access your University account, please register on the University of Buckingham User Account Self-Service System so you can reset your password and unlock your account without having to contact the Helpdesk.

The system is easy to use.  First, register your security questions/answers and mobile number.  Once registered, use the system to reset your password and unlock your account.

Note: You must register before you can reset your password or unlock your account.

To register, carry out the following on any computer connected to the Internet:

  • Launch a Web browser and navigate to our User Account Self-Service System
  • Use the form to sign in to the system using your username, password and domain.  Note: If you are unable to see the form, check the settings of your Web browser’s content filtering/ad blocking extension (e.g. “AdBlock”)
  • Register your security questions/answers and mobile number
  • Enrol and sign out

Accessing Office 365

To access Office 365 and other 365 online services please log onto

Using your ID Number and new password, you will now be able to access:

VLE (Moodle)
Library resources

By logging into your account you are confirming that you have read and agreed to be bound by the University’s Use of Computers and Data Networks policy (PDF).

For further information about our services, please visit our Digital Assistant.

Please do not hesitate to contact the IT Services Helpdesk should you require assistance