COVID-19 Student support and wellbeing

It is important to look after yourself, especially during a time when it is natural to feel anxious, worried and isolated. These pages will be updated regularly with information about ways you can keep mentally and physically healthy.

Staying safe during the coronavirus outbreak

There are steps that you can take to help protect yourself and reduce the spread of coronavirus within our community. The situation continues to develop rapidly so it’s really important for you to stay up to date with the latest official advice.

Please pay particular attention to the following information:

NHS Track and Trace service

Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection

Shielding: Protecting people defined on medical grounds as extremely vulnerable

Coronavirus (COVID-19): Meeting with others safely (social distancing)

Staying alert and safe

Download the NHS COVID-19 app today

Get a free NHS test to check if you have coronavirus

NHS 111 service

NHS Track and Trace service

COVID-19: rapid tests for use in community pharmacies or at home

How you can stay connected

We know that one of the reasons why many of you enjoy studying at Buckingham is being able to socialise with lots of different people.

The Student’s Union is working with its societies to host lots of different virtual events such as Netflix parties, TikTok competitions, live concerts, language lessons, quizzes and fitness challenges. There are also daily riddles, photo competitions and tips shared through the SU Instagram and Facebook pages. On Mondays and Fridays, you’ll also receive an email from Student’s Announce to let you know about all the great activities that are coming up. If you’d like to know more, please contact or follow @bucks_su.

We’re here to help you look after your mental health

The mental health of our students is a priority at the University of Buckingham. You should not underestimate the impact stress can have on your overall wellbeing.

The World Health Organisation has provided useful guidance on how to manage your own stress: Coping with stress during the COVID-19 outbreak.
We’d also recommend reading: Coping during Covid-19 a guide to students from students.

As one of our students you also have free access to FIKA, a mental fitness app designed to help you stay motivated, productive, focused and connected during this challenging time. We encourage you all to download Fika online here.

If you’re struggling to cope with stress, and the things you’re trying yourself are not helping, you can contact your GP or the Wellbeing, Skills and Diversity team for support. You can also use other online resources, such as

A 24/7 mental health helpline has been launched to provide people with mental health advice during the coronavirus pandemic. You can call the Buckinghamshire & Oxfordshire Mental Health Helpline when you need to find out when and where to get help and to access support from mental health professionals for a range of conditions and symptoms including anxiety, low mood, stress, worry,  difficulty with relationships, crying often, feeling helpless, confusion, hallucinations or hearing voices. Call 0800 783 0121 or 01865 904 998. More information can be found on the Oxford Health website.

If you need help urgently but it’s not an emergency you should call the NHS 111 service.
In an emergency, call 999.

Did you know physical activity can help your body cope with stress?

Exercise is really important for your health and mental wellbeing. In Buckingham, the OTM gym is open for use by staff and students, however you will need to book a time slot for your workouts. More information is available from our Health and Fitness Co-ordinator, Stefan. Contact him via

The Students’ Union are sharing lots of ideas and resources on their social media pages to help you stay fit during this time. This includes over 100 at-home workouts provided by Les Mills. Follow the Students’ Union on Instagram and check out their feed for more ideas.

What if I have financial difficulties?

We appreciate that in these current exceptional circumstances some students may experience difficulties in accessing funds to pay their fees or have been placed in difficult financial circumstances. The University wants to provide every support to students who find themselves in difficulty and so if you are not able to pay your fees on time, then please contact the Student Fees team ( to discuss a payment plan.

We will seek to provide appropriate support by considering individual circumstances in respect of payment of tuition and accommodation fees. Please do get in touch with the Student Fees team or, for any general financial hardship queries, the administrator within your School or department.

Food Parcels

To support students experiencing financial difficulties due to COVID-19, we are able to support students with a food parcel delivery service through the Covid-19 Food Parcel scheme.

The maximum award via the scheme (unless in special circumstances) will be three home delivered food parcels. Each parcel provides students with one weeks’ worth of food.

Criteria and Evidence for food parcels include:

  • Evidence of household income may be requested
  • The application form includes a brief 400-word max statement, making the case for receipt of the food parcel award. Additional evidence can be uploaded/provided and may be requested.


In order to apply, you should be fully registered at the University of Buckingham for the current academic year.

How to apply

  • Please check you meet the eligibility criteria above.
  • Complete the application form online, with all of the required evidence.
  • Wellbeing, Skills and Diversity staff will go through your application form and evidence with you if required.

Incomplete applications will not be accepted. You will be asked to resubmit the form once your application/evidence is complete. Your application will be considered by the Head of Wellbeing, Skills and Diversity. We appreciate this is a time-sensitive issue and will aim to process any requests as quickly as possible.