BSc in Physics, Chemistry, Mathematics (First)
MSc (Service Management), Distinction
Deba is currently Dean of the Business School. Prior to becoming Dean, Deba was Deputy Dean and Academic Director in the school overseeing all the academic provision and student experience. Deba’s keen interest lies in enhancing the teaching and learning experience for students at all levels.
Born in Kolkatta, India, Deba completed her undergraduate degree in Physics, Chemistry and Mathematics. Following her degree, Deba worked in Sales and Marketing for The Oberoi Group, an international luxury hotel chain.
After being awarded the Commonwealth Scholarship in 2000, she went on to complete her Master’s degree in Service Management with distinction at The University of Buckingham in 2000. Deba then became a Research Associate at the university whereby she undertook research around the topic of student experience in an HE setting. Deba joined the Business School as a full-time lecturer in October 2002 and since then lectured on several business-related modules at both Undergraduate and Postgraduate level in the Business School. Deba’s areas of expertise are Service Management and Cross-cultural Management and she also supervises Master’s and PhD dissertations. During her time in Buckingham, Deba has held significant roles in programme and curriculum management at both undergraduate and postgraduate levels.
Deba’s research interests lie in the area of people and performance in a service setting. Her doctoral research titled, “An examination of the relationship between frontline employees’ perceptions of people management practices and their prosocial service behaviours” explored how management practices influenced frontline employees’ in going the extra mile in an ownership context.