You said, we did

The University of Buckingham loves to receive feedback from students on how their university experience can be improved. Please click a department below to see how your recent feedback has been addressed. If you have any thoughts on improvements that can be made, please get in touch.

Applied Computing

NSS Computing: You Said, We Did

You said you would like more opportunities to broaden our learning
We offered short courses on Computer Graphics and Multimedia Forensics delivered by visiting lecturers

You said you would benefit from more detailed feedback on assessment
We now provide detailed breakdown of marks for coursework and exams

You said you would like greater balance between coursework and examinations
We ensure most modules now have an exam to coursework ratio of 60:40

You said the staff-student partnership within the department should be strengthened
We introduced a termly staff-student forum to update students on departmental news, future plans, and action taken on feedback

You said you would like more opportunities to work in groups
We bought two Oculus Rift headsets and two Microsoft Hololens headsets for staff and student projects

You said you would like increased opportunities for work experience
We have created internships with Racelogic and Deepnet Security to help students develop confidence and work on unfamiliar problems

Business

NSS Business: You Said, We Did

You said there was not enough information provided regarding module options
We organised “Options Sessions” so leaders of the following term’s modules can meet with students, to answer questions and give additional information

You said you didn’t know how to improve your grades
We introduced Feedback Weeks following each exam diet. All students are encouraged to meet and discuss results with their personal tutors or module leaders

You said some personal tutors work part-time and are not always available
We have asked academic staff have put up their availability and contact details outside their offices

Business Enterprise

NSS Business Enterprise: You Said, We Did

You said too many modules rely solely on group work
We altered our module specifications, so now all but one BBE module involves at least 20% of individual assessment

You said you were unhappy with the content of the BIS2 module
We discontinued BIS2, and replaced it with Emerging and Disruptive Technologies. The new module covers similar ground, but the content is more relevant to what students asked for

You said some of you were uncomfortable using Excel
We held one-on-one training sessions to improve student skills and confidence using Excel

Law

NSS Law: You Said, We Did

You said you would like fewer questions on the exam paper
We reduced the number of questions from four out of nine to three out of eight

You said you would like to be assessed in a variety of ways
We introduced summative assignments at the Part Two Stage of undergraduate degrees

You said you would like writing support
We now provide writing classes for summative and formative work at the Prelim Stage

You said you would like more support from academic staff
We have increased the number of meetings with your Personal Tutor

You said the Radcliffe Centre is too cold
We contacted Buildings & Maintenance and arranged for the air conditioning to be adjusted

Library

NSS Library: You Said, We Did

You said you would like more training on how to research
We now offer all students training on databases, ejournals, ebooks, and the library catalogue

You said it should be possible to borrow more core textbooks at one time
We doubled the amount of reading list books that students can borrow – four text books can be borrowed every day

You said the library opening hours do not fit the Medical School timetable
We will keep the library open for medical students until midnight Monday to Thursday in March 2017 (during the rest of the University’s vacation)

Medicine

NSS Medicine: You Said, We Did

You said you would like contributions towards travel costs
We make reimbursements of 45p per mile for any journey to the General Practices which exceeds 25 miles one way

You said that rooms closed too early when you were busy revising
We have introduced extending opening times for rooms during exam periods

You said you needed more revision sessions and extra Mindfulness sessions during exam times
We now provide more revision and Mindfulness sessions

You said you would like printed workbooks, or more printing credit
We introduced a system whereby students can now order workbooks through the Medical School at cost price

You said there weren’t enough computers available for study
We have provided student computers and printers outside the administration office

You said that Year Two sessions should not all be in the afternoon
We altered the schedule so Monday and Friday now have morning sessions

Psychology

NSS Psychology: You Said, We Did
You said poor attendance of tutorials is impacting upon the quality of discussion
We now award a 10% tutorial contribution mark to recognise and encourage engagement

You said high weighting of exams creates additional stress and pressure
We have ensured the weighting of coursework and exams is now more balanced on most modules

You said you don’t know enough about elective modules to make an informed choice
We are making short videos on the details of module content to help you decide

You said two assignments meant you were unable to study a topic in detail
We switched to a single assignment for most modules to allow you to immerse yourself in a topic

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