Out of hours service – Ask a Librarian
Students and staff have access to real-time personalised Ask a Librarian service between 20:00 and 08:00 seven days a week.
To use the service you just need to type your question into the blue box and within around two minutes a librarian, most probably in the USA, will respond in a ‘web chat’.
This means that you will be able to get professional help with using library services, finding information, enquiries about referencing and searching information resources even when the library is closed.
The out of hours librarians have access to our library catalogue and the online databases we subscribe to so they can help you with searching for particular articles or information. However, they will not have access to the library system so will not be able to check your library account. If you need any information about your library account you can contact us directly on firstname.lastname@example.org.