Our People

Professor Pauline Found is Head of Business Improvement Science & Lean, Programme Director of the MSc in Continuous Improvement in Public Services and Professor of Lean Operations Management at the University of Buckingham.

She was previously Senior Research Fellow of the Lean Enterprise Research Centre (LERC) at Cardiff University, where she worked for 9 years and was involved in a range of research, knowledge transfer, engagement and executive education projects and initiatives, as well as writing books and papers on Lean. She is co-author of Staying Lean: Thriving not just surviving for which she holds a Shingo Research and Professional Publication Prize (2009).

Pauline previously worked for Imperial Tobacco and BP, in a range of research, project planning and senior management roles, including IT, purchasing, operations planning, HR and quality. Before she joined LERC she was Factory Services Manager at Imperial Tobacco and managed the support services for factories in the UK, Ireland and Netherlands.

She was educated at The Open University, Cardiff University and Bristol University. She is a Fellow of the Institute of Operations Management (FIOM) and a Member of the Chartered Institute of Purchasing and Supply (MCIPS) and the American Society of Quality (ASQ). She holds a PhD, MBA, BSc (Hons), BA and PG Diploma in environmental management. She was President of the International POMS (Production and Operations Management Society) College of Behavior 2009-2011.

Email: pauline.found@buckingham.ac.uk

Publications

Books

Hines, P., Found, P., Griffiths, G. & Harrison, R. (2013). Ohranjanje Vitkosti: Uspeti, ne le preživeti (SIQ:Slovenia). ISBN 9 789616 443319

Hines, P., Found, P., Griffiths, G., Harrison, R. (2010). Staying Lean: Thriving not just surviving (Second Edition). New York: Productivity Press. ISBN 978-1-4398-2617-1

Hines, P., Found, P., Griffiths, G., Harrison, R. (2008). Staying Lean: Thriving not just surviving. Cardiff University, Cardiff: Lean Enterprise Research Centre. ISBN 978-0-9537982-9-2

Edited Book Chapters

Found, P.A. (2013). “Lean Supply Chains: A Behavioural Perspective”. In Giannoccaro, I. (ed.) Behavioral Issues in Operations Management: New Trends in Design, Management and Methodologies. Springer, London. ISBN 978-1-4471-4877-7

Darlington, J., Francis, M. and Found P. (2009). “Flow Accounting in the Aerospace Industry”. In Bellur, A. and Vijayalakshmi, S. (eds) Lean Accounting: A tool for lean transformation, pp. 170-180. Icfai University Press, Hyderbad. ISBN 978-81-314-2491-9

Found, P.A., Wiliams, S.J. and Rich, N.L., (2014). “Lean Philosophy and Methods”. In Dahlgaard-Park, Su-Mi (ed.), Encyclopedia of Quality and the Service Economy, To be published by Springer Publications Sept 2014

Found, P.A., Rich, N.L. and Williams, S.J., (2014). “Kaizen”. In Dahlgaard-Park, Su-Mi (ed.), Encyclopedia of Quality and the Service Economy, To be published by Springer Publications Sept 2014

Refereed Academic Journal Articles

Darlington, J., Francis, M., Found, P., Thomas, A. (2014). “Designing and implementing an aerospace production pull-system.”Production Planning and Control (Accepted for Publication)

Samuel, D., Found, P. and Williams, S. (2014). “Did the publication of the book ‘The Machine That Changed The World” really change management thinking? Exploring 25 years of Lean Literature”, International Journal of Production and Operations Management (Accepted for Publication).

Pampanelli, A., Found, P. Bernardez, A. M. (2013), “A Lean and Green Kaizen Model for a Production Cell”. International Journal of Cleaner Production, http://dx.doi.org/0.1016/j.jclepro.2013.06.014

Found, P. and Harrison, R. (2012) “Understanding the lean voice of the customer”, International Journal of Lean Six Sigma 3(3), 251-267

Lynch, J., Mason, R., Beresford, A. Found, P. (2011). “An Examination of the Role for Business Orientation in an Uncertain Business Environment”. International Journal of Production Economics. 137(1) 145-156 http://dx.doi.org/10.1016/j.ijpe.2011.11.004

Found, P., Rich, N. (2007). “The Meaning of Lean: Cross case perceptions of packaging businesses in the UK’s fast moving consumer goods sector”. International Journal of Logistics: Research and Applications 10(3) 157-171. ISSN 1367-5567

Found, P., Harvey, R. (2007). “The Role of Leaders in the Initiation and Implementation of Manufacturing Process Change”. International Journal of Knowledge, Culture and Change Management 6(8). ISSN 1447-9524

Hines, P., Francis, M., Found, P.(2006). “Towards Lean Product Lifecycle Management: A Framework for new product development”. Journal of Manufacturing Technology Management, 17(7), 2006, 866-887. ISSN 1741-038X

Refereed Professional Journal Articles

Powell, D., Found P. (2013). “Enterprise-wide Respect for People”, Lean Management Journal 9, 7-9. ISSN 2040-493X

Emiliani, B., Seymour, P., Found, P. (2011). “The History of Flow”, Lean Management Journal 12, 28-31. ISSN 2040-493X

Darlington, J., Jones, D., Found, P. (2011). “Finding the financial impact”, Lean Management Journal 8, 30-38. ISSN 2040-493X

Homewood, J., Found, P., Samuel, D. (2011). “Lean lens on the economy”, The Manufacturerl 14 (02) January, 30-33. ISSN 1-477-3201

Found, P., O’Brien, M. , Oliver, L. (2010). “Culture and results”. Lean Management Journal 7, 14-19. ISSN 2040-493X

Found, P. Harrison, R. (2009). “Increasing Sales at no additional Cost to Business”. Lean Management Journal. ISSN 2040-493X

Found, P., (2006), “The Role of IT for Lean Operations”. Bizness Magazine, May/June 2006.

Found, P., and Harvey, R. (2006), “Leading the Lean Enterprise”. Engineering Management Journal, The Institution of Engineering & Technology (IET).

Refereed Conference Contributions

Hu, Q, Williams, S., Mason, R., Found, P. (2013). The exploration of the conceptual links between sustainable lean and institutionalization. British Academy of Management (BAM). Liverpool 2013

Hu, Q., Found, P., Williams, S. and Mason, R.. (2012). The role of consultants in change programmes. 24^nd International Conference of Production and Operations Management. Denver, Colorado, USA, Apr. 2013.

Found, P. and Banjo, B. (2012). Changing organizational behaviors in a lean transformation. 23^nd International Conference of Production and Operations Management. Chicago, Il, USA, Apr. 2012.

Hu, Q, Found, P. Williams, S. and Mason, R.. (2012). The link between Organizational Learning and Lean Production. 23^nd International Conference of Production and Operations Management. Chicago, Il, USA, Apr. 2012.

Hu, Q, Williams, S., Found, P., Mason, R. and Evans, B.. (2012). Learning and Continuous Improvement, Is there a link?. British Academy of Management (BAM). Cardiff 2012

Found, P., Samuel, D. and Homewood, J. (2011). Exploring the Scope of Visual Management beyond Traditional Business Boundaries. British Academy of Management (BAM)., Cambridge, Sept. 2011.

Hu, Q, Williams, S., Mason, R. and Found, R. (2011). A Review of the Literature on Lean Production and SMEs. British Academy of Management (BAM). Development Paper, Cambridge, Sept. 2011.

Morgan, S. and Found, P. (2011). A Study of the Development and Applicability of the A|D|S 21^st Century Supply Chains (SC21) Initiative. Proc. of 16^th International Symposium on Logistics (ISL 2011) Berlin, Germany, July 2011

Found, P., Beresford, A., Pettit, S. (2011). Lean Humanitarian Supply Chains: Rhetoric or reality? 22^nd International Conference of Production and Operations Management, Reno, Nevada, USA, May 2011

Pampanelli, A., Found, P., Bernardez, A. M. (2011). A Lean and Green Kaizen Model. Proc. 22^nd International Conference of Production and Operations Management, Reno, Nevada, USA, May 2011

Sarmiento, R., Thomas, A.J, Found, P., Francis, M. (2010). Identifying improvement areas when implementing green initiatives using a multitier AHP approach. 8^th International Conference on Manufacturing Research (ICMR 2010), Durham University, September 14^th -16th

Found, P. and Kearney, R. (2010). An Integrative Thinking Approach to Organizational Learning. Proc. of 21^st International Conference of Production and Operations Management, Vancouver, Canada, May 2010

Found, P. & Hughes, L. (2010).Critical Thinking and its Role in Effective Problem Solving. Proc. of 21^st International Conference of Production and Operations Management, Vancouver, Canada, May 2010

Lynch, J., Found, P., Beresford, A. & Mason, R. (2010). Rethinking Strategic Orientations to Manage Contemporary Supply Chains, as Applied to the UK Touring Caravan Industry. Proc. of 21^st International Conference of Production and Operations Management, Vancouver, Canada, May 2010

Lynch, J., Beresford, A., Mason, R. & Found, P. (2010). Problems and Challenges facing a Market Orientated Supply Chain Approach. Proc. of 15^th International Symposium on Logistics (ISL 2010) Kuala Lumpar, Malaysia, July 2010

Found, P. (2009) Lean and Low Environmental Impact Manufacturing, Proc. of 20^th International Conference of Production and Operations Management, Orlando, Florida, May 2009

Found, P., Van Dun, D. and Fei, F.(2009). Multi-level Management and Leadership Skills in Lean Organizations Proc. of 20^th International Conference of Production and Operations Management, Orlando, Florida, May 2009

Fei, F and Found, P. (2009). A Critique of Collaborative Research Practices in Operations Management. Proc. of 20^th International Conference of Production and Operations Management, Orlando, Florida, May 2009

Darlington, J., Francis, M. and Found P. (2009).Flow Accounting in application in the Aerospace Industry. Proc. of 14^th International Symposium on Logistics (ISL 2009) Integrating the Global Supply Chain. Istanbul, Turkey, 6-8^th July 2009,

Lynch, J., Mason R., Beresford, A. and Found P. (2009). Supply Chain Management in the Caravan Industry. Proc. of 14^th International Symposium on Logistics (ISL 2009) Integrating the Global Supply Chain. Istanbul, Turkey, 6-8^th July 2009,

Whitehead, T. and Found, P. (2009). Supply Chain Voids (SCVs) within the Financial Intermediation and Insurance Sector in Wales. Fact or Fiction? Proc. of 14^th International Symposium on Logistics (ISL 2009) Integrating the Global Supply Chain. Istanbul, Turkey,

Sarmiento, R., Thomas, A.J, Found P (2009).Using AHP to Identify Strategic Initiatives in Green Supply Chains. 7^th International Conference of Manufacturing Research, Warwck University.

Darlington, J., Francis, M., Found P. (2008). Flow Accounting in Application: Big Picture Financial Mapping in the Aerospace Industry. Proc. Of 13^th International Symposium on Logistics (ISL 2008) Integrating the Global Supply Chain, Bangkok, Thailand, 6-8^th July 2008 (pp. 62-86).

Darlington, J., Francis, M., Found P. (2008). Flow Accounting Effective Performance Assessment for the Lean Enterprise. Proc. of 13^th International Symposium on Logistics (ISL 2008) Integrating the Global Supply Chain, Bangkok, Thailand, 6-8^th July 2008 (pp. 53-61).

Egbunke, O., Potter, A., Packianather, M., Found, P. (2008). Are Capsule Pipelines a Pipe Dream: A Critical Review. Logistics Research Network, 10-12^th September 2008, University of Liverpool, Chartered Institute of Transport and Logistics.

Found, P., Hines, P., Griffiths, G. (2007). Creating a sustainable lean business system within a multi-national group company. Proc. of 12th International Symposium on Logistics (ISL 2007) Developing Sustainable Collaborative Supply Chains. Budapest, Hungary, 8-10th July 2007, 142-149, ISBN 978 0 85358 218 2

Harrison, R., Found, P. (2007). Managing Expectations: The key to sustaining customer-supplier relationships. Proc. of 12th International Symposium on Logistics (ISL 2007) Developing Sustainable Collaborative Supply Chains. Budapest, Hungary, 8-10th July 2007, 44-51, ISBN 978 0 85358 218 2

Whitehead, T., Found, P. (2007). Exploratory research into supply chain voids within Welsh priority business sectors. Proc. of 12th International Symposium on Logistics (ISL 2007) Developing Sustainable Collaborative Supply Chains. Budapest, Hungary, 8-10th July 2007, 64-70, ISBN 978 0 85358 218 2

Found, P., Beale, J., Hines, P., Naim, M., Rich, N., Sarmiento, R. & Thomas, A. (2006). A Theoretical framework for Economic Sustainability of Manufacturing. Euroma 2007, Moving up the Value Chain, University of Strathcylde. June 2006. 2, 681-691. ISBN 0-947649-52-2

Beale, J., Found, P. (2006). Human Aspects of Sustainable Lean Manufacturing: The Relationship between Employee Attitudes, Personality Traits and Behaviours. 16^th International Conference on Flexible Automation and Intelligent Manufacturing, 26^th-28^th June, University of Limerick, Ireland, 2. 1111-1117. ISBN 1874653933

Found, P., Rich, N. (2006). The Meaning of Lean: Cross Case Perceptions of Packaging Businesses in the UK Fast Moving Consumer Goods Sector. Logistics Research Network, Newcastle University, 2006, Chartered Institute of Transport & Logistics.119-125. ISBN 1-904564-17-8

Found, P., Rich, N. (2006). Making it all ‘Add Up’: A Systems Approach to Economic Sustainability. Proceedings of Productions and Operations Management Society (POMS) International Conference Boston, May 2006

Found, P, Beale, J., Rich, N. (2006). A Theoretical Model for Sustainable Change. 16^th International Conference on Flexible Automation and Intelligent Manufacturing, 26^th-28^th June, University of Limerick, Ireland, 2. 1075-1082. ISBN 187465393

Found, P., Harvey, R. (2006). The Role of Leaders in the Initiation and Implementation of Manufacturing Process Change. Proc. 6th Int. Conf. on Knowledge, Culture and Change in Organisations,11-14^th July 2006, Monash University Centre, Prato, Italy.

Hines, P., Francis, M., Found, P.(2005). A Framework for Lean Product Lifecycle Management. Proc. 11^th Int. Conf. on Concurrent Enterprising: Integrating Engineering of Products, Services and Organisations. 20th-22^nd June 2005, Munich, Germany (pp. 389-397). ISBN 978-0-85358-221-2